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Medal khas "Senior Forumer" untuk yang daftar CARI dari tahun 2001 hingga 2010 sahaja. Untuk tebus, sila klik disini
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[Tempatan] Engineer dakwa kad kredit disalahguna. Bil sampai RM40,000

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Author: R2D2       Show all posts   Read mode

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Post time 23-6-2021 06:16 PM | Show all posts |Read mode
No OTP or texts received from banks, yet engineer's credit cards billed to the tune of RM40,000
By YEE XIANG YUN
    Wednesday, 23 Jun 2021
    5:49 PM MYT

JOHOR BARU: A 44-year-old engineer is crying foul after his credit cards were misused for various transactions without his knowledge, leaving him with a total debt of RM40,000.

The man, who asked to be identified only as Lee, claimed that the transactions were made on June 1 without his knowledge as he did not receive any one-time pin (OTP) from any banks or any text messages notifying him that his credit cards had been used.

He said he first noticed something wrong when he wanted to top up RM200 into an online shopping platform e-wallet with his credit card at around 3pm on the same day, only to be informed that he had reached his credit limit.

I quickly called my bank to check because my credit card limit was not that low and I had not performed any major transactions recently.

I was shocked when I was told that my credit card had been used for three transactions that morning to top up an e-wallet at another online shopping platform amounting to RM9,000, he told a virtual press conference on Wednesday (June 23) organised by the Pasir Gudang MCA Public Complaints and Services bureau.

More bad news ensued after he decided to check on his two other credit cards.

One of the cards was used to top up RM12,000 in four transactions at an online shopping platform while three transactions were performed with the other card amounting to RM19,000 with two e-wallets.

I did not perform the transactions. All my online shopping apps also do not reflect the amounts in the transactions using my credit cards, he said, adding that he cancelled all three cards and lodged a police report after that.

Lee said he felt helpless and disappointed by the answers given by the representatives of the banks, online shopping platforms and telecommunications companies who could not give him a clear answer as to who had misused his credit cards.

They told me they cannot release such information due to privacy and confidentiality issues, but who is going to help me as a victim?

One of the banks even told me that their internal investigation showed an OTP had been sent out for the transactions but they declined to reveal which mobile telephone number they were sent to.

As such, they told me that I have to pay even though I really did not receive the OTPs on my mobile phone.

It is very frustrating. I am also stressed and have been having sleepless nights thinking about the RM40,000 I have to pay despite playing no part in those transactions, he said, adding that his income has been affected by the ongoing Covid-19 lockdown.

Meanwhile, the bureaus deputy chief Ang Tun Chek said he is helping Lee get in touch with the banks to get a clearer picture of the matter.

He also said the bureau has received five such cases since May involving victims who did not receive an OTP but still had transactions made with their cards.

It is unfair that the victims are given the runaround and I think that banks should do more to protect the victims.

"I am surprised that there was no trigger after multiple transactions involving large sums of money were made, he said.

Ang hopes that Bank Negara could look into the matter as such cases have also been widely reported in the media.

With so many peoples income being affected by the ongoing pandemic, they really do not need more unnecessary financial burdens to weigh them down," he said.

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Post time 23-6-2021 06:19 PM From the mobile phone | Show all posts
Bank apa dia pakai ni cap ayam ke takde inform transaction berlaku... and dia pun tak check account online ke.. mesti dia ni ada beli barang kat website US
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Post time 23-6-2021 06:20 PM | Show all posts
sokong para last
dh la tgh terkesan dgn PKP
kena plk lagi hal mcm ni
RM40k mana mau cari
bank sng je ckp dh antar OTP
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Post time 23-6-2021 06:23 PM From the mobile phone | Show all posts
Bank Mana ye .pernah dengan Maybank.. transaction by Google svs  ..Maybank cancel n replace new card
Sekali lagi Kat stesen minyak , cashier swipe 5 kali Kat bank detect tapi Kat cashier not approved. Reported and transaction cancel
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Post time 23-6-2021 06:24 PM | Show all posts
Xbuat limit ke?
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Post time 23-6-2021 06:24 PM From the mobile phone | Show all posts
Auta je lebih....OTP tu klau ko x masuk camne pymnt blh lps?
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Post time 23-6-2021 06:26 PM | Show all posts
apa teruk nau sistem bank tu xde noti ke apa
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Post time 23-6-2021 06:34 PM From the mobile phone | Show all posts
Firenzza replied at 23-6-2021 06:24 PM
Auta je lebih....OTP tu klau ko x masuk camne pymnt blh lps?

Dr pengalaman i mmg berlaku.OTP tak dihantar dan I kena dlm Rm17000 ...maybank cc. I jarang sangat guna cc. Kad tu kad baru yg replaced kad lama yg luput tarikh. No kad cc tu guna nak beli flight ticket london to south africa...juga tiket keretapi serta ada involved agoda. Tp maybank ganti...cuma i rugi sbb transaction tu involved foreign exchanged. I sedar bila dpt statement monthly
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Post time 23-6-2021 06:40 PM | Show all posts
aku pernah dapat mesej duit dlm acc dah kena potong sebab bayar service apa aku dah lupa. aku ingat mesej tu tipu. yang aku hairan, mesej tu datang selepas transaksi sebagai makluman. langsung tak ada otp. ...

lepas dua tiga hari mcm tu, bila aku nak guna card keluar duit, kad dah kena block, tanya kaunter dorang suruh tukar kad.... jadi aku cakap pasal ada mesej kata dah bayar something yang aku tak buat apa pun... bila cek memang betul duit kena potorng..

proced dengan report, entah jadik apa lepas tu aku tak tau.. malas dah nak ambik tau sebab duit kena curi tu dalam 30 ringgit lebih mcm tu... aku suspect sebab guna kad tu untuk bayar barang dari ebay, sebab tu ada hacker boleh curi maklumat...
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Post time 23-6-2021 07:25 PM From the mobile phone | Show all posts
Makin maju teknologi makin senang nak buat kerja....
Hmmm.....
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Post time 23-6-2021 07:32 PM | Show all posts
simpat saya pada Mr Lee, kesian pulak dia.

tak pelah Mr Lee lain kali ambik capacity CC yg rendah at least tak terasa sangat, sian pulak kat dia.
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Post time 23-6-2021 07:53 PM From the mobile phone | Show all posts
Banyaknya kredit limit dia..
Maybank card i letak rm7k je limit..
Kad ni pakai utk isi minyak, beli online & emergency je...
Buat apa nak limit sampai belas2 ribu...
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Post time 23-6-2021 07:58 PM From the mobile phone | Show all posts
green~tea replied at 23-6-2021 06:19 PM
Bank apa dia pakai ni cap ayam ke takde inform transaction berlaku... and dia pun tak check account  ...

Iols pun agak benda sama dan barang2 dekat Aliexpress, DHgate, Paypal semua tu memang takpayah TAC or Pin.

Iols pernah kena tolak debit RM200+ dengan RM400+ tahun lepas.

Tapi tak report lagi pun koh koh koh. Dia beli playstation dengan apa entah.
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Post time 23-6-2021 07:59 PM From the mobile phone | Show all posts
my hubby pny cc otp dia p kat hp aku..
aku yg p tukar dlm internet banking dia...

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Post time 23-6-2021 08:01 PM From the mobile phone | Show all posts
xpdckelate replied at 23-6-2021 06:26 PM
apa teruk nau sistem bank tu xde noti ke apa

Rasanya pakcik tu tak pandai IT kot. Umo kan dah 44 dalam artikel. Tapi kata2 tak pandai IT, entah2 hari2 duk order mengcekik foodpanda sampai terlupa dia melahap banyak tu.
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Post time 23-6-2021 08:03 PM | Show all posts
dudaberhias replied at 23-6-2021 08:01 PM
Rasanya pakcik tu tak pandai IT kot. Umo kan dah 44 dalam artikel. Tapi kata2 tak pandai IT, entah ...

haha..mungkin dia dipergunakan tanpa sedar
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Post time 23-6-2021 08:15 PM From the mobile phone | Show all posts
dudaberhias replied at 23-6-2021 08:01 PM
Rasanya pakcik tu tak pandai IT kot. Umo kan dah 44 dalam artikel. Tapi kata2 tak pandai IT, entah ...

Tolong lah.. 44 ko panggey ankel... lebih kurang umur mak je noxx... sentap haku...

I rasa dia jenis tak cakna je, maybe income dia pun besar sbb tu 40k swipe lepas je
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Post time 23-6-2021 08:21 PM From the mobile phone | Show all posts
dudaberhias replied at 23-6-2021 07:58 PM
Iols pun agak benda sama dan barang2 dekat Aliexpress, DHgate, Paypal semua tu memang takpayah TAC ...

Report biasa nya within same month kan?

Pastu kalo transaction tu berlaku tp blum appear dlm maybank2u, kita boleh reject je dgn call kat bank walau kita dpt notificatiob.. as long as kita report within sehari dua lepas dpt notification tu.. i baru jadi last month.. orang cuba beli online game.... mula2 caj 3 ringgit (JPY125), masuk notification, so i cepat2 call maybank.. tengah on the phone dgn diorg tetiba masuk lg notification ada charge JPY 3300... terus maybank pegawai tu nampak and reject both transaction and tukar kad baru...
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Post time 23-6-2021 08:22 PM From the mobile phone | Show all posts
glump replied at 23-6-2021 06:23 PM
Bank Mana ye .pernah dengan Maybank.. transaction by Google svs  ..Maybank cancel n replace new card ...

I kena camni few years ago... google svs rm1.00.. nasib baik i cepat2 call maybank and diorg tanya masa i tengah report to maybank tu, ada request utk change TAC number ke mobile lain...  terus i deny buat transaction apa2 and diorg cepat block cc tu...
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 Author| Post time 23-6-2021 08:24 PM | Show all posts
kalau isi minyak lebih dari 2x dlm sehari bank akan call
ni utk pastikan memang pemegang CC yg guna
lagipun dari segi logik pun
takkan nak isi minyak sehingga 3x dlm sehari time kita outstation pun
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